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Pit

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Posts: 6
Reply with quote  #1 
A quick question to experienced users - Copyscape reported that a sentence of my content was found on another's web page. I click on the link Copyscape identified - it took me to a page of links to other sites.  My sentence was not found anywhere on the page that Copyscape found.  Does this mean that I have to click on EVERY link that was on this page and check every website?  And - is there ever a way to contact Copyscape directly for help?  Thanks for your time and help.
bill

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Posts: 2
Reply with quote  #2 
I would imagine its probably a case of the offending text being recorded by Google's search index, but then being taken down by the site owner before you visited, even though Google had not updated their index yet to reflect that the text had been taken down..

If this is not the case, please post the URL you were searching so the folks in this forum could try to help you better.

Cheers,

- Bill
stapel

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Posts: 140
Reply with quote  #3 
Quote:
Originally Posted by Pit
Copyscape reported that a sentence of my content was found on...a page of links to other sites.  My sentence was not found anywhere...

Were the links in the list of the form "[link to some site] [short quote from that site]"? If so, then the links on that page may be rotated or changed frequently. My stuff, one sentence at a time, shows up on those "links" pages all the time.

From what I've seen, it would appear to me that those pages are just trying to scam the search engines with lots of snippets from valid sites, in hopes that somebody will land on the page and be registered as an "eyeball" for the purposes of the domain owner's ad income. This sort of site is almost certainly not a threat to your content.

Just my opinion, of course; I could be wrong.

Eliz.
Pit

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Posts: 6
Reply with quote  #4 
Thank you both - Bill and Eliz. for responding - and so quickly. Very kind of both of you.
 Both of your points are logical and could explain my issue.  It has happened several times, with several different URLs - and those URLs were similar in appearance / structure.  I guess my point (which I would have made directly to Copyscape - had there been a mechanism to do so) was - that if I am paying for this service - should I not be receiving worthwhile "intelligence"?  And - what do I do with this info which ends up appearing to be of no value to me?

The URL that came up as having my content on it was - http://qfgforecl.parsehgig.com/modular-home-foreclosures.html .  I went through the first 5 links and found nothing that matched my sentences Copyscape said were copied.  Further, one would think that my content and the sentence they identified are actually on the page they said it was.

So - as I accept both of your opinions - it appears as though this is a "gray area" in the Copyscape model - and therefore, I can expect to get results which will not be helpful.  Thanks again.  (Is there a way to contact "support" at Copyscape?  Or do they simply receive my money every quarter - and that's it???))

stapel

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Posts: 140
Reply with quote  #5 
I don't think the Copyscape package can differentiate valid cases of scraping (that is, cases that you need to pursue) versus simple snippet-quoting to illustrate the content at a link (cases you don't need to bother with). The service finds word-for-word duplication, and that's it.

However, if you're having a chronic problem with particular URLs continually showing up with pointless results, can you not add these to the list of domains to ignore? (Click on "User Settings" in the "Copyscape Premium" pop-down menu, enter the domain in the "Add" field, and click "Save Changes".)

Eliz.
Pit

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Posts: 6
Reply with quote  #6 
Thanks again Elizabeth.  Good comments.
copyscape

copyscape
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Posts: 63
Reply with quote  #7 
Hi Pit,

The "Professional" level Copysentry service comes with formal technical support, usually with a 1-day turnaround. But all users can contact us via the feedback form, and will generally get a reply within a week:

http://www.copyscape.com/feedback.php

We also check over these forums every now and then to see what comes up.

For this specific case, stapel's explanation is bang-on. You can also take a cue from the amount of content that shows up in the Copysentry email - if it's just a few words, it's probably a scraper site you can ignore. Longer passages suggest that the entire article may have been lifted. Finally, there's an option in "User Settings" to set the minimum amount that must be copied in order for the instance to be reported.

I hope this is helpful.

Gideon (from Copyscape)
Pit

Registered:
Posts: 6
Reply with quote  #8 
Nice to hear from Copyscape directly.  I appreciate you monitoring the exchanges on the forum.  Thanks for the comments.
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